Simple terms for a long-term relationship!
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23 September 2024
Our services consist of the platform, features, and connectivity OTP+ provides you.
This policy is effective from April 01, 2024. Please read the following important Terms of Service Agreement (the Agreement) before accessing or using any of the various services (the Services) made available to you (the client) by OTP+ through (OTP.Plus). The use of services from (under etterno.io Inc.) [Hereafter may referred to as “OTP+”] constitutes agreement to these terms. By accessing or using the Services, you acknowledge that you have carefully read and understood whatever has been listed, and you agree to be bound by these Terms.
Cancellation Policy
We are with you but if someone tries to misuse, here's how they will be legally bound.
Our services consist of the platform, features and connectivity that OTP+ provides to you.
This policy is effective from April 01, 2024. Please read the following important Terms of Service Agreement (the Agreement) before accessing or using any of the various services (the Services) made available to you (the client) by OTP+ through https://otp.plus (OTP+). The use of services from https://otp.plus (under etterno.io Inc) [Hereafter may referred to as “OTP+”] constitutes agreement to these terms. By accessing or using the Services, you acknowledge that you have carefully read and understood whatever has been listed, and you agree to be bound by these Terms.
Use of Information Submitted
We need the correct information from you to serve you best.
Using our services? Keep `em in mind!
The user name and Email ID provided by the user at the time of Signup should be true to his/her knowledge and the provided Email ID should be in working condition.
However, all the details provided by the user at the time of sign-up are hereby kept confidential with the team OTP+ for official use only. The purpose of the Email ID is to inform the user in case of any technical failure, downtime of the service, change in service, or modification of working policy, and to maintain a two-way channel between the customers and the company for any kind of official communications.
It is important to know that we maintain a record of our users' IP addresses to keep track of their geographical location and check for fraudulent activities.
If personal information changes, users can modify the details by logging in using their existing Email ID and password. Go to the profile page in your account and modify whatever you wish to.
Our services are present to make the lives of people easy. Users choose OTP+ of their own will without any force or pressure imposed by the team OTP+. If any user, at any point of time, wants to opt out of future communications with the OTP+ team can do so. The user will receive a confirmation email for their unsubscription, just to make sure this is not an accident or somebody else tries to unsubscribe them.
Service Usage
A legal agreement between us that lays out the terms and conditions for the use of all OTP+ services.
SERVICE USAGE POLICY
You agree to abide by all applicable local, national and international laws and regulations. You are solely responsible for all acts or omissions that occur under your account, including the content of the messages transmitted through the service. The SMS service that sends/receives messages to/from mobile phones is maintained by TEAM OTP+. The utilization of the SMS service is subject to the following Terms of Service.
You acknowledge that TEAM OTP+ delivers SMS via major telecom operators and can therefore only influence the delivery transmission of SMS within the technical constraints imposed. SMSs submitted via the Internet will be transferred to mobile network providers, provided that the recipient’s phone is switched on doesn’t have a full memory and is located in an area covered by its subscribed mobile network provider.
You acknowledge that, depending on the recipient’s mobile provider service, it may not be possible to transmit the SMS to the recipient successfully.
You are responsible for the privacy and storage of the username and password. You agree to be legally bound by all the activities carried out through your account.
TEAM OTP+ neither claims nor guarantees the availability or performance of this service and accepts no liability for transmission delays or message failures. While TEAM OTP+ makes every effort to deliver messages promptly.
TEAM OTP+ doesn’t refund the credits for undeliverable messages to you because we cannot guarantee delivery of the SMS to recipients due to possible errors. TEAM OTP+ debits transmitted SMSs according to their transmission logs. These logs are deemed correct and valid even if the customer has objected to the correctness of the accounting records, except if investigated by TEAM OTP+ has produced evidence of a technical problem or error.
TEAM OTP+ reserves the right to exclude you from using this service, refunding you any remaining amount in your account. All purchases must be considered as final, in compliance with our no-refund policy.
The SMS account balance is non-refundable and does not bear any interest. All the SMSs must be used in the validity period from the date of the purchase. No carry forward of the credits will be made unless otherwise defined in a separate contract.
You undertake the entire responsibility regarding the messages sent through https://otp.plus/ services from your account, which are transmitted as per your request.
You shall indemnify and reimburse TEAM OTP+ all liabilities, costs, losses and damages, in case of any claim brought against TEAM OTP+ from any third party due to breach of contract.
You shall in no way raise questions concerning our price policy since it is liable to change with due amendments in the Government, TRAI, or Telecom Operators' rules and regulations, or for any other reasons.
Your wallet balance or credits will be lapsed if you keep your account inactive for one year of time.
Limitations of Liability Disclaime
Except for any of our explicit warranties and our obligations, we are offering our Services “as is.”
Whilst we will take all reasonable steps to deliver your messages to the recipients as fast as possible, we cannot commit to, or guarantee, a specific delivery time. Such times depend on various network and system-related factors among the various entities involved in the transportation of your messages across cellular mobile networks.
You acknowledge that as we send and receive text messages via major telecommunication companies and Mobile Network Operators, our influence over the transmission of your messages is within the technical constraints imposed upon us.
Our responsibility is therefore to ensure that the text messages you send through the service are processed correctly and delivered to the assigned entity. We are not responsible for the final delivery of the message, as this is out of our control and is the responsibility of the Mobile Network Operator.
SMSs that cannot be delivered within the lifespan allocated to them, either by us or a Mobile Network Operator will be discarded by the Mobile Network Operator, without any notice. We are not liable for any loss incurred by the failure of a message to be delivered and you acknowledge that damages concerning financial or other loss resulting from delivery failure cannot be claimed from Team OTP+. Furthermore, you agree that the message contents are deemed to have zero value.
You also acknowledge that text messages are transmitted unencrypted and that eavesdropping on mobile phone communications, including SMS delivery by third parties is possible. We also recommend that you ensure sensitive and valuable information is communicated by several superior communication methods.
Furthermore, use of the service and the Internet is at its own risk and the service is provided “as is” and “as available”, without any warranties or conditions whatsoever, expressed or implied. We will apply all commercially reasonable efforts to make access to the service available through the required access protocols, but make no warranty or guarantee that you will be able to access the service at any particular time or any particular location.
Without limiting the generality of the terms set forth, we and our affiliates, agents, content providers, service providers, and licensees hereby disclaim all express and implied warranties as to the accuracy, completeness, non-infringement, merchantability or fitness for particular purpose of the service generally, and any content or services contained therein, as well as all express and implied warranties that the operation of the service generally and any contender services contained therein will be uninterrupted or error-free.
We shall in no event be liable for any inaccuracy, error, or omission in, or loss, injury or damage caused in whole or in part by failures, delays, or interruptions of the service generally, and any aspect ancillary thereto; you agree to indemnify us for any third party claims arising from such failures, delays or interruptions in connection about the use of the service.
Notwithstanding anything to the contrary contained herein, the provisions outlined above are for the benefit of Team OTP+ and its affiliates, agents, content providers and service providers and each shall have the right to assert and enforce such provisions directly on its own behalf.
Modification of Terms
Our terms are aligned and subject to modification according to laws and guidelines by local government bodies.
We frequently update, modify and otherwise continually seek to improve the service and such changes often dictate that we simultaneously modify the terms and conditions of use. As such, we have the right to modify the terms of this agreement and to change or discontinue any aspect or feature of our service, in either case, as it deems reasonably necessary. If you do not agree with any such changes, your use of the service may be canceled following the procedures for cancellation outlined in this agreement. You acknowledge your responsibility to review this agreement from time to time and to be aware of any such changes and, should you request, we will be happy to keep you informed if/when such changes take place. Furthermore, you accept that should there be a contradiction between other specific terms and conditions and these general terms and conditions, the other specific terms and conditions shall apply.
Termination
Any breach can result in termination. You have equal rights.
If at any time you breach the terms and conditions of the service, we may elect to suspend, terminate and/or cancel this agreement and/or recover any damages from you arising from the event(s) giving rise to the suspension, termination, or cancellation. We reserve the right to suspend your service at any stage for any reason we may deem necessary to continue to provide any of our services in a way that may be hindered by your status as our client, your financial status, or the content of the messages originating from you.
Upon any such termination, cancellation and/or suspension, you are still responsible for any obligations that accrued. Payment and other obligations under this agreement are not suspended, stayed, or otherwise affected by a suspension of access to/or use of the service (in whole or in part) where said suspension arises from your failure to comply with, or violation of, the terms of this agreement or of any law or legal obligation. Upon termination and/or cancellation, for any reason, you agree to immediately cease using the service and we shall have no obligation to you after any termination or cancellation of this agreement.
You are also free to terminate or cancel this agreement anytime and for any reason. For such termination or cancellation to be effective, however, you must inform us in writing through Email. You will still be under the responsibilities of this agreement for the duration that you used the service and you will cease to have access to the use of any credits that may exist in your account.
Our terms and conditions as well as the prices are subject to change from time to time according to TRAI rules and regulations or for any other reasons.
These Services are operated and provided by:
etterno.io Inc
6381 Almaden Road, San Jose, CA 95120
Email: support@otp.plus
If you have any questions concerning these Terms, feel free to contact team OTP+.
